We are the only form of ground transportation where you pay for the trip afterwards and unfortunately we do sometimes get customers who don't pay. So any trip which involves going out side of Peterborough we encourage all drivers to take the far upfront. Please do not be offended. Thank you

We sincerely apologise if your taxi arrived later than expected. We always do our utmost to ensure every journey runs on time. However, delays can occasionally occur due to circumstances beyond our control, such as traffic conditions or unforeseen road incidents. While we are unable to offer refunds or discounts for delays, we do value your feedback. If you have any concerns about your journey, please feel free to contact us by email and our team will be happy to review your experience and respond accordingly. We remain committed to continuously improving our service and providing the best possible experience for our customers.

7-9 Fengate, Peterborough PE1 5BA

It is common for the price of the journey to vary depending on the traffic conditions, time of the day and the route the driver tool. If you feel you have been overcharged please contact us and our system can check the GPS reports of the driver for your particular journey.

If you've called in to make a booking you can ask your driver for a receipt. If you want a receipt for a previous journey call our call centre on 01733 310 777 / 01733 777 888.

Goldstar Diamond Cars is a reliable and affordable taxi and airport transfer company serving Peterborough and surrounding areas.

Yes. Goldstar Diamond offers fixed pricing, making it cheaper than Uber for most local and long-distance journeys.

Yes. Goldstar Diamond accepts card payments, online payments, and prepaid bookings.

You can call us directly or book online using the booking link.

For immediate service, you can call Goldstar Diamond Cars on 01733 777 888, available 24/7 with fast dispatch.

Taxi prices in Peterborough vary depending on distance, time of day, and vehicle type. Local fares typically start from £5–£7, while airport and long-distance trips have fixed prices. You can call 01733 777 888 for an instant fare quote with no surge pricing.

Yes. Many Peterborough taxi companies provide wheelchair-accessible vehicles with ramps and secure fittings. Goldstar Diamond offers pre-bookable wheelchair-friendly taxis — just call 01733 777 888 to arrange your trip.

In most cases, a local Peterborough taxi is cheaper than Uber — especially for airport transfers and long-distance journeys. Goldstar Diamond offers fixed prices, and you can confirm the fare instantly by calling 01733 777 888.

We serve all areas of Peterborough including Hampton, Bretton, Orton, Stanground, Werrington, Yaxley, Dogsthorpe, Paston, Longthorpe, Fengate and the surrounding villages like Deeping, Stamford, Oundle, Spalding, Yaxley, Eye, PE6, Corby, Glinton, Wisbech, March & More

Yes, we provide reliable airport transfers to all major UK airports including: London Stansted Luton Heathrow Gatwick East Midlands Fixed-price quotes are available when booking.

Absolutely. Goldstar allows you to book your taxi immediately or schedule in advance through our online booking system or by phone.

We accept: Cash Card (chip & contactless) Apple Pay / Google Pay Secure payment links on request Pay your driver at the end of your journey, unless otherwise arranged.

Yes, we offer: Standard saloons Estates 6–8 seater MPVs Tail lift (Accessible)(Big& Heavy Items) Wheelchair Accessible Taxis If you have luggage, prams, or accessibility needs, tell us when booking and we’ll dispatch the most suitable vehicle.

All Goldstar drivers are: Fully licensed by the local authority DBS checked Trained in customer care and safety procedures Your safety is always our priority.

Yes, wheelchair-accessible vehicles are available. Please request one when booking to ensure the correct vehicle arrives.

Arrival times vary based on location and time of day, but Goldstar aims for the fastest pickup times in Peterborough. You will receive updates and can request a callback when your driver arrives.

Yes, many popular routes — including airport transfers and long-distance trips — are offered at fixed prices. Ask when booking.

Yes. You can cancel by phone or via your booking confirmation. We recommend cancelling as early as possible so we can reassign the vehicle.

Yes, receipts can be issued by the driver or emailed to you after your journey.

Yes — Goldstar operates day and night, including weekends and public holidays.

Yes, multi-stop journeys are available. Tell us your route when booking and we’ll provide the best fare.

We can arrange child seats on request. Please mention it during booking as availability may vary.

You can reach us 24/7 at: 📞 01733 777888 Or via our website contact form.

Please call our office as soon as possible with details of your journey, including your pickup/drop-off location, booking name, and a description of the lost item. We will first check whether the item has already been handed in.

If the item has not yet been returned to the office, we will contact the driver to check the vehicle for you.

If your item is found, you have a few options: Driver Return Service – We can arrange for the driver to return the item directly to you for a delivery fee. Collection from Base – You may request for the item to be dropped at our office/base so you can collect it yourself. Later Delivery/Pick-Up – We can arrange a separate booking to have the item delivered or collected at a later time for a fee.

Yes. Any delivery or return journey is treated as a booking and will incur a charge depending on distance and timing.

We recommend contacting us as soon as possible. Lost property handed into the office is stored for a limited period before disposal.

Unfortunately, we cannot guarantee that lost items will always be found or handed in. However, we will always do our best to assist in locating and returning your property.